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This was 5 o’clock on a Sunday evening and we were the only customers there. If this is the basis of their Customer Service after 20 years in this business I suggest they close the doors. As if we were not shocked enough he then said to me “ all you are doing is ruining your own evening”!!!!!! Horrified by this uncalled for comment we left immediately and made our way to the door. I reiterated that it did happen and it was no way to speak to a customer. This then followed from him that was his wife and no one has ever plonked a plate in front of anyone in this restaurant and they are in the business 20 years. I then explained that he was given another portion of chips by another waitress and how she spoke to us. When we finished our food we went up to pay and the man who was dealing with us asked if everything was ok? My husband said that he remarked to our waitress that the portion of chips was v small for the price charged. I left the chips at the empty table next to us untouched. We were totally shocked by the complete unprofessional and disrespectful manner we were spoken to. She basically plonked another portion of chips on the table and said to my husband “you didn’t get enough chips” and walked away.

Several minutes later a lady whom I now know to be the owner approached our table. We remarked to the waitress that the portion was small considering the price of the fish and she said that is the size of the portion they serve. Our food arrived and we were both surprised at the small portion of chips served with the fish. Main course only was priced at €18.95 at this price we had great expectations! I ordered salmon and my husband ordered the traditional fish and chips.

There was a set four course Menu available and we both ordered a Main course only.

My husband and I visited the Gaslight Restaurant on a Sunday afternoon.

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No one deserves to be treated the way the manager treated us. I will certainly not be back and nor will any of my relations, it is a great pity as I only live 5 mins away from there. To us it wasn’t even about the money, it was about his manners and how badly we were treated. To add to this, we are local girls and know some of the waitresses, so why would we not pay? His attitude to us was sour and not appropriate to anyone, leaving us feeling very unsettled and upset. He would not even check the till to see if he was in the wrong, being 17 year olds we would not dream to not pay. We then paid separately one by one only to be accused of not paying for a meal, even though he dealt with us individually and seen every one of our faces. The manager first gave out to us for not informing them that we would be paying separately at the beginning. The food was average but nothing special for the price. Recently, I visited the Gaslight with 6 of my friends.

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